Sognefjord System

• Sognefjord System Unit: Complete unit with integrated chiller, filtration and sanitisation system.
• External Step: Fully finished double step with fixing bolts for safe and easy entry.
• Internal Seat (x2): Submerged adjustable seats for sitting, comfort, and safer entry and exit.
• Comfort Grip: Premium Cork Composite fitted to key contact surfaces for comfort, grip and safety. Includes spare seat and step pads for future replacement.
• Filter Cartridges: Two high-performance 50 sq ft filter cartridges for interchangeable filtration and easy maintenance.
• Chemical Maintenance Kit: Includes sanitiser, filter cleaner, pipe cleaner, oxidiser, anti-foam, measuring cup and test strips to support regular water care.
• Cleaning Kit: Filter cleaning bucket, magic sponge, cleaning brush, spa scoop and hose attachment filter cleaner.
• Hose Attachment: For easy draining and filling, designed to connect to a standard garden tap.
• Australia-Wide Delivery: Free shipping Australia-wide with every Sognefjord System purchase.
• Warranty: Includes a 2-year warranty, backed by local after-sales support from the Fjord team.

Optional Extras

• Custom Colours: Unique colour options to match your space and desired aesthetic.
• Custom Spa Vacuum: High-quality stick pump designed to vacuum heavy debris from the bath.
• Insulated Cover: Helps maintain temperature and keep debris out when the bath is not in use.
• Premium Comfort Grip: Premium cork composite marine decking upgrade for a refined finish.
• Double Step: Upgrade from single step to fully finished double step with fixing bolts for easier access.
• Installation Assistance: End-to-end delivery, installation and commissioning support available on request.
• Ongoing Service & Maintenance: Flexible service plans available to support water care, cleaning, system checks and ongoing maintenance. Contact us for more information.

For full instructions, refer to the Sognefjord System Guide and always follow your local pool, spa, electrical, plumbing, safety and building regulations.

• Environment: The Sognefjord System is IPX5 weather resistant, but indoor or covered locations are recommended for best performance and service life.
• Weight-bearing location: Confirm the site can support 2,500 kg or more when filled and in use. Use a rigid, level surface rated for the full wet weight plus users.
• Level surface: Place the bath on a solid, level surface. A slight drainage fall is OK if the bath is fully supported and levelled on its feet.
• Wet area and drainage: Locate the bath in a wet area with a floor waste. The bottom drain can discharge via garden hose or hard plumbed using the drain snap-out.
• Power supply: Connect to a dedicated 220--240 V, 50 Hz single-phase circuit. The bath must be hardwired to an accessible wall-mounted isolator within 3 m and outside high-splash zones.
• Entry and exit: Choose a position with safe access. The outer step can mount left, right, or front. Wall-mounted grab handles are recommended for safe entry and exit.
• Ventilation requirements: The Sognefjord System uses a common R290 refrigerant. If inside, the room must have constant airflow or mechanical ventilation. Always keep 50mm clearance beneath the service area and 700mm clear in front of the service door.
• Access to water: Provide nearby access to potable water for top-ups and water changes. The bath can be filled through the open top or through the drainage valve in the base using a hose or nearby tap.
• Shower: Provide shower facilities to rinse before use. Showering before use helps maintain water quality.
• Installation pathway: Confirm the bath can be moved safely to its final location. Check doorways, corners, stairs, ramps, lifts, and access points before delivery.

• Free shipping: Shipping is free Australia-wide with every Sognefjord System.
• Packed for transport: Each unit is boxed, strapped to a pallet and shipped with FedEx/TNT.
• Pallet size and weight: The packed pallet is approximately 2.1 m long x 0.9 m wide x 1.3 m high and weighs roughly 400 kg.
• Kerbside delivery: Delivery is kerbside, meaning the pallet will be unloaded in a safe location near the driveway or property access point.
• Someone must be present: Someone must be on site to receive the delivery.
• Moving into position: The unit is heavy and will require multiple people, suitable equipment or specialist movers to move it into its final location.
• Installation support: For difficult access, final placement or complete installation, Fjord can provide assistance at an additional cost.

For full instructions, please refer to the Sognefjord System guide.

• Move into position: The bath is carefully moved into its final location using suitable lifting equipment or multiple capable people.
• Ensure clearances: Once positioned, make sure there is enough space around the bath for setup, plumbing, ventilation and maintenance.
• Level the unit: The eight adjustable feet are used to level the bath so it sits stable, supported and even.
• Connect drainage: The bottom drain can be hard-plumbed for easy draining, or left as is and drained with a hose when required.
• Connect power: A licensed electrician will hardwire the unit to a wall-mounted isolator. The bath should remain switched off until setup is complete.
• Attach steps: The external step is attached and the internal adjustable seat is fitted and adjusted.
• Fill with water: The bath is filled with clean potable water, keeping the water level above the required operating level.
• Turn on and use: Once filled, the unit is switched on, the temperature set, and the bath will begin cooling, ready for use.

For full guidance, please refer to the Sognefjord System guide.The following is a guide for a residential Sognefjord System with around 4-5 plunges per day. Actual maintenance may vary depending on usage.

• General Check: Test water quality, clean surfaces, add chemicals if needed and inspect overall system operation. Do this weekly. It takes around 5 minutes.
• Change Filter Cartridge: Swap in a clean filter cartridge to maintain strong water flow and filtration performance. Do this monthly. It takes around 2 minutes.
• Clean Used Filter Cartridge: Rinse, soak, clean and dry the used filter cartridge so it is ready for the next filter change. Do this monthly. It requires around 15 minutes of work.
• Water Change & Clean: Drain, clean and refill the bath to reset water quality. While drained, clean the tub, waterline, comfort grip, step and service area. Do this every 6-8 weeks, depending on use. It takes around 15 minutes of work.
• Deep Pipe Clean: Run a compatible pipe cleaner through the system to remove oils, grime and biofilm from the internal plumbing. Do this every 6 months. It requires around 20 minutes of work.
• Refrigeration Service: Have the chiller, fans, coils, electrics and overall refrigeration system inspected by a qualified refrigeration technician. Book this annually. It should take around 1 hour.
• Pool Technician Service: Have the sanitisation system inspected by a qualified spa technician. They should test the sanitiser and replace sacrificial components such as the UV lamp and ozone check valve as required. Book this annually. It should take around 1 hour.

Almost every component on the Sognefjord System ice bath can be repaired or replaced. Simply head to our website to order the component or speak with our expert technical team for more information.